Terms of sale
1. Scope
These terms govern sales made on joatglobal.com, trading as JOAT (the "Seller", details in the Legal Notice) and any consumer (the "Customer"). Placing an order means accepting these terms.
2. Products
JOAT leather belts are described and photographed on each product page. Colours may vary slightly depending on the screen. Leather is a natural material and each piece may show slight variations.
3. Prices
Prices are in euros, all taxes included. VAT not applicable, article 293 B of the French General Tax Code. Shipping costs are shown before the order is confirmed.
4. Orders
An order is final once payment is confirmed. A confirmation email is sent to the Customer.
5. Pre-orders
Some products are offered for pre-order. The estimated shipping date is shown on the product page and in the confirmation email. Payment is taken when the order is placed. The Customer is informed by email of any delay.
6. Payment
Payment is made online with the methods offered at checkout, through secure providers. The Seller never has access to card details.
7. Delivery
Zones, rates and lead times are described in the Shipping Policy. The Customer checks the parcel on receipt and reports any damage to the carrier and to the Seller within 3 days.
8. Legal guarantees
Products are covered by the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code, 2 years from delivery) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code). These guarantees do not cover normal wear or improper care.
9. Customer service and mediation
For any question or complaint: the website contact form or mail.